Case Studies — PacketDrivers IT Outsourcing
"Speakeasy's VoIP solution makes a ton of sense for our small business clients because it's cost-effective and offers a lot more features than traditional systems. That means more fl exibility, especially with so many people working from home and traveling for business."
— Scott Hamlin, President, PacketDrivers IT Outsourcing
- Full Case Study 127 KB
Company Background
PacketDrivers IT Outsourcing provides small and medium-sized businesses in the Pacific Northwest with complete IT outsourcing services. Since 1997, PacketDrivers has been helping customers leverage technology to achieve their economic and strategic business goals, delivering consistent results and predictable costs.
Overview
- Partnering with Speakeasy
Impressed with Speakeasy's single-point-of-contact support model and effi cient implementation process, PacketDrivers began referring customers to Speakeasy for broadband services. The partnership later evolved to include Voice over IP. Though he's "not a phone guy," PacketDrivers president Scott Hamlin recognized the ease and value of incorporating VoIP into his company's service portfolio as an extension of broadband services. - Value to Consultants
Several of PacketDrivers' major clients are now using Speakeasy Business VoIP, helping to drive the company's 50% revenue growth in 2006. More importantly to them, PacketDrivers can now provide customers with a "future-proof" voice and data communications solution.
- Value to Clients
Small businesses with limited IT resources already rely on PacketDrivers for outsourced technology support tailored to their business plans. Being able to hand off phone system maintenance frees up even more time for other priorities.
Cost-conscious businesses also appreciate the fact that VoIP works over data pipes that they need anyway. Dynamic use of bandwidth means that when phones aren.t being used, the downtime can be leveraged for data rich use, such as nightly backups.